Effective Date: May 13, 2026

1. Introduction

Welcome to PF Printing and Labels Inc. (“we,” “us,” or “our”). We operate the e-commerce website www.pfprintinglabels.com (the “Site”).

Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our custom labels and printing products, or use our services.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We collect several types of information from and about users of our Site, including:

Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

• Identity Data: Full name, business name, and job title.
• Contact Data: Email address, shipping address, billing address, and telephone number.
• Financial Data: Credit card details, bank account info, and payment histories (processed securely via third-party payment gateways).
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
• Content Data: Artwork, logos, text, or files you upload to our Site for custom printing orders.

Derivative and Technical Data

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include:

• Log and Usage Data: IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site.
• Device Data: Device ID, model, manufacturer, and location data if you access the Site via a mobile device.

3. How We Collect Information

We use different methods to collect data from and about you, including:

• Direct Interactions: You give us your Identity, Contact, and Financial Data by filling in forms, creating an account, or placing an order on our Site.
• Automated Technologies: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

4. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

• Essential Cookies: Necessary for the website to function, such as keeping items in your shopping cart.
• Analytics Cookies: Help us understand how visitors interact with the Site so we can improve user experience.
• Marketing Cookies: Used to deliver relevant advertisements to you based on your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. How We Use Your Information

We use the information we collect or receive for specific, legitimate business purposes, including:

• To Process Orders: To fulfill, manage, and deliver your printing and label orders, payments, and shipments.
• To Manage Accounts: To manage your user account and provide customer support.
• To Communicate: To send you order updates, newsletters, marketing materials, and responses to queries.
• To Personalize Experience: To understand consumer trends and customize your experience on our Site.
• To Ensure Security: To monitor and prevent fraudulent transactions, spam, and cyber threats.
• To Comply with Law: To meet legal, regulatory, or tax obligations.

6. Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal data to third parties. We only share your information in the following situations:

• With Third-Party Service Providers: We share data with trusted vendors who perform services for us, including payment processing (e.g., Stripe, PayPal), shipping and logistics (e.g., FedEx, UPS, Canada Post), data analysis, email delivery, and hosting services.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• For Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

7. International Data Transfers

Our business operations are located in Canada. Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are locating outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process.

• SSL Encryption: We use secure socket layer (SSL) technology to protect sensitive data during transmission.
• Payment Security: All payment details are encrypted and handled according to Payment Card Industry Data Security Standards (PCI-DSS).
• Access Control: Only authorized employees and vendors who need the information to perform a specific job are granted access to personally identifiable information.

However, please also remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. We cannot guarantee its absolute security.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. Your Privacy Rights

Depending on your geographic location (such as Canada, the US, or the EU/UK), you may have certain rights regarding your personal information. These may include:

• Right of Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: The right to request that we erase your personal data, under certain conditions.
• Right to Restrict/Object to Processing: The right to request that we restrict or object to the processing of your personal data.
• Right to Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us using the contact details provided in Section 13.

11. Children’s Privacy

Our Site and services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary actions to remove that data from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your data rights, please contact us:

• Company Name: PF Printing and Labels Inc.
• Email Address: dawnie@pfprintinglabels.com
• Mailing Address: 1521 Trinity Dr Unit 4, Mississauga, ON L5T 1P6, Canada
• Phone Number: +1 (289) 562-0580